FAQ
Your Feather questions, answered.
Everything you need to launch confidently and get value from day one.
Common questions
Everything you need to know
From onboarding to billing and campaign setup, these are the questions we hear most often from restaurant teams.
Getting started
How long does setup take?
Most venues are live in under 10 minutes. Upload your menu file, review generated categories, and publish.
Do I need developers to launch Feather?
No. Feather is built for restaurant operators and managers. The onboarding flow is fully self-serve.
Can I migrate from my current QR menu tool?
Yes. You can import your menu content and replace your table QR codes gradually, so service is never interrupted.
Features and campaigns
How do push notifications work?
Each QR scan can trigger an automated campaign after a delay you choose. You can send product promos, event reminders, or seasonal offers from the admin dashboard.
Can I promote events and collect reminders?
Yes. Event campaigns can include clear calls to action such as booking links and calendar reminders.
Is TV Display content managed from the same dashboard?
Yes. Promotions, products, and event creatives for in-venue screens are managed in the same admin area.
Pricing and support
Do you offer a free trial?
Yes. You can start with a 30-day free trial. Billing begins only after the trial period.
Can I cancel anytime?
Yes. You can cancel from your account settings and your plan will not renew for the next cycle.
What support is included?
Support depends on plan tier. All plans include core documentation and help resources, while higher tiers include faster direct support.
Ready to make every scan count?
Join thousands of restaurants already using Feather to fill seats, run promotions, and stay in front of their guests — automatically, every time a QR code is scanned.
30-day free trial · No charge until day 31 · Cancel anytime · Credit card required to start